Frequently Asked Questions

Everything you need to know about DocsConversion Pro

General

Yes. Free users get 2 file conversions without needing to pay. Pro subscribers get unlimited conversions for €4.99/month and access to all 30+ tools.
A free account (email and password) is required to track your 2 free conversions. No personal information beyond email is required.
DocsConversion Pro works in all modern browsers including Chrome, Firefox, Safari, Edge, and mobile browsers on iOS and Android.

Privacy & Security

Absolutely. All uploaded files and converted outputs are automatically deleted 30 seconds after the conversion completes. We never store, read, or share your documents.
All conversions happen on our secure server. Files are never sent to third-party services.
Yes. All connections to DocsConversion Pro use HTTPS with TLS encryption.

File Formats & Limits

PDF, DOCX, DOC, RTF, ODT, XLSX, XLS, ODS, PPTX, PPT, ODP, CSV, TSV, XML, JSON, HTML, Markdown, TXT, JPG, PNG, GIF, BMP, TIFF, WEBP, Pages, Numbers, and more.
The maximum upload size is 50MB per file for all users.
Use the Unlock PDF tool first to remove the password, then convert the unlocked file.

Pro Plan & Billing

Pro subscribers get unlimited conversions, access to all 30+ tools, and priority processing for €4.99/month.
Click the "Upgrade to Pro" button in the navigation bar. Payment is handled securely via Stripe.
Yes, cancel anytime. Your Pro access continues until the end of the billing period.
Yes. All payments are processed by Stripe, a PCI-DSS Level 1 certified payment provider. We never store your card details.

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